Refund policy

We want you to love DIYStyle products as much as we do. If, for any reason, you are unsatisfied with your purchase that was made on DIYStyleshop.com, live in the U.S. and need to initiate a return, no problem. To be eligible for refunds, all returns must be accompanied by all original components and proof of sale. Items purchased from other retailers, dealers or resellers and not directly from DIYStyle e-commerce site are not eligible for return or refund. 

To initiate a return or exchange, you must send an email to info@diystyle.net. To avoid fraud, we can not provide refunds or exchanges without prior authorization.

DIYStyle Products are refundable for up to 14 days after delivery date and must be returned with all of the components, including the magnets and T-Square, if applicable. Please check your merchandise within 14 days after the delivery date. 

Non-refundable items include:

-Gift cards

-Downloadable software/membership products

-Downloadable PDF products

-Downloadable course products

You will be responsible for paying for your shipping costs for returning your item. To ensure you receive your refund, please use trackable mail service, and please note we will not be responsible for lost or missing packages. Shipping costs are non-refundable. 

To be eligible for a return, your item must be returned in their original condition – not used or damaged and free from any marks – and returned in original packaging.

It is at DIYStyle's discretion to determine if the returned merchandise has been used. If a product is determined to be used or damaged, orders will not be accepted for a return or merchandise credit. 

Exchange and Return Shipping fees: Shipping fees are non-refundable. We do not provide return shipping labels for returns, but we do provide return shipping labels for exchanges within the return period. If you send in an exchange but decide you would prefer a refund (must be within the refund guidelines), there is a 10% warehouse processing fee once the exchange shipping label is used. 

Exchanges: Exchanges are non-refundable/exchangeable final sale. If your exchange item(s) arrives damaged, please let us know within 48 hours, and we will exchange the item.